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Service & Support

Supporting you the iba Way

Applications & Consulting

Consulting with iba helps our users obtain the maximum value for their investment in iba technology. Let us help you apply our analytics solutions to your monitoring and analysis problems in the most efficient manner.

Technical Support

We offer technical support to our customers so they can efficiently use our products and prevent failures during operation. Our experienced support team will attend your requests.


Product & Support News

News

New major release v7

ibaAnalyzer

The new product version ibaAnalyzer v7 supports the new dat file format generated by ibaPDA v7 and must be used to read these measurement files. ibaAnalyzer v7 is of course compatible with the old dat-file format and can therefore already be used if you are still using ibaPDA v6.


With ibaAnalyzer v7 you can access data from the ibaHD-Server if the new user management is activated in ibaHD-Server. In addition, the HD access dialog has been improved to allow more user-friendly access to HD data. It is also possible to access events from the HD event store from ibaAnalyzer. A comprehensive list of the new features can be found in the current Product Information, the New Feature document and the ibaAnalyzer version history.

ibaAnalyzer v7 can be downloaded in our download area. If measurement files are processed further or if measurement files are extracted, other iba products such as ibaDatCoordinator must also be updated. The dependencies to other iba products are described in the New Feature document.

ibaAnalyzer

ibaAnalyzer is characterized by its broad capability for analyzing and evaluating data. The application is intuitive and offers an advanced set of functions. The license for analyzing measurement files, which have been generated with the iba system, is free of charge.


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iba Training

Practice-oriented Training

All trainings are done by our qualified technicians and engineers. Due to the small training groups, they can also respond to individual questions. Our trainers all have years of experience in using the iba system and provide you with their collected experience.

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Training Germany

In our modern training center based in Fuerth or on-site in your company, we offer various trainings and workshops.

Training America

On-site in your company or in our office in Alpharetta, GA, we offer various trainings and workshops.

Training Benelux

On-site in your company or in our office in Gent, we offer various trainings and workshops.