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Service & Support

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Applications & Consulting

Consulting with iba helps our users obtain the maximum value for their investment in iba technology. Let us help you apply our analytics solutions to your monitoring and analysis problems in the most efficient manner.

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Technical Support

We offer technical support to our customers so they can efficiently use our products and prevent failures during operation. Our experienced support team will attend your requests.


Product & Support News

News

New ibaPADU device generation

Our successful DIN rail mount generation PADU series (ibaPADU-8 / ibaPADU-8-I) has been innovated and functionally enhanced.


In addition to fully function-compatible successor devices that are used for spare parts or re-ordering to ibaPADU-8 / ibaPADU-8-I, devices with extended, technical features are now also available.
 

Successor devices are:

1. ibaPADU-8AI-U (voltage inputs)

replaces devices

  • ibaPADU-8, ibaPADU-8-F1, ibaPADU-8-60,
  • ibaPADU-8-HI, ibaPADU-8-HI-F1, ibaPADU-8-HI-25, ibaPADU-8-HI-60,

with fully compatibility and with the integrated functions of the predecessor devices.
 

2. ibaPADU-8AI-I (power inputs)

replaces

  • ibaPADU-8-I

with fully compatibility.
 

Orders for old devices are still being delivered until the stock of these devices is used up:

  • For the power units, the transition to the successor device has already taken place.
  • Orders for voltage devices are expected to transition in the 2nd quarter of 2015.
     

Devices with advanced technical features are:

  • ibaPADU-D-8AI-U (voltage inputs)
  • ibaPADU-D-8AI-I (power inputs)
     

These compact devices are part of the new generation of the ibaPADU family, which supports the ibaNet 32Mbit Flex protocol, offering several benefits such as higher sampling rates, switchable filters, configuration via fiber optic link, ring operation, etc.

These devices can be used in all applications for fast signal acquisition > 1kHz and thus replace the previous ibaPADU-8-M device generation.

The ibaPADU-8-M device generation is only available in limited quantities for the spare parts requirement and can no longer be manufactured due to discontinued electronic components.


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iba Training

Practice-oriented Training

All trainings are done by our qualified technicians and engineers. Due to the small training groups, they can also respond to individual questions. Our trainers all have years of experience in using the iba system and provide you with their collected experience.

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Training Germany

In our modern training center based in Fuerth or on-site in your company, we offer various trainings and workshops.

Training America

On-site in your company or in our office in Alpharetta, GA, we offer various trainings and workshops.

Training Austria

On-site in your company or in our office in Linz, we offer various trainings and workshops.

Training Benelux

On-site in your company or in our office in Gent, we offer various trainings and workshops.