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Service & Support

Supporting you the iba Way

Applications & Consulting

Consulting with iba helps our users obtain the maximum value for their investment in iba technology. Let us help you apply our analytics solutions to your monitoring and analysis problems in the most efficient manner.

Technical Support

We offer technical support to our customers so they can efficiently use our products and prevent failures during operation. Our experienced support team will attend your requests.

Product & Support News


Discontinuation and price adaptation for products in PCI-standard technology

With the concentration of the mainboard and PC manufacturers on PCI Express slot technologies it becomes increasingly difficult to find suitable successor mainboards, which are able to take over our measurement cards in PCI standard design.

Therefore we decided to discontinue our products based on this PCI-standard technology with effective date October 1st, 2015. First step of the discontinuation will be that from January 1st, 2016 onwards

  • computers with PCI standard slots (5xPCI) and
  • interface cards in standard PCI connection technology

are available only on request for spare part requirements and for selected special applications. Second step of the discontinuation is to increase the selling price of these affected products at the same time by 10%.

We would like to ask you to consider this for your further planning. A last-call for buying these components must be placed latest until December 31st, 2015.

Please do not hesitate to contact us for services and support for installed systems that need to be updated to PCI Express technology or adapted and optimized for other communication solutions.


iba Training

Practice-oriented Training

All trainings are done by our qualified technicians and engineers. Due to the small training groups, they can also respond to individual questions. Our trainers all have years of experience in using the iba system and provide you with their collected experience.

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Training Germany

In our modern training center based in Fuerth or on-site in your company, we offer various trainings and workshops.

Training America

On-site in your company or in our office in Alpharetta, GA, we offer various trainings and workshops.

Training Benelux

On-site in your company or in our office in Gent, we offer various trainings and workshops.