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Service & Support

Supporting you the iba Way

Applications & Consulting

Consulting with iba helps our users obtain the maximum value for their investment in iba technology. Let us help you apply our analytics solutions to your monitoring and analysis problems in the most efficient manner.

Technical Support

We offer technical support to our customers so they can efficiently use our products and prevent failures during operation. Our experienced support team will attend your requests.


Product & Support News

News

Update requirement due to Microsoft .NET framework 4.7.1. release

Update requirement due to Microsoft .NET framework 4.7.1. release

This new .NET version is also included in the Windows 10 Fall Creators Update.

https://blogs.msdn.microsoft.com/dotnet/2017/10/17/announcing-the-net-framework-4-7-1/

For compatibility reasons an update for some of our software products is required.

The following software versions support .NET framework 4.7.1:

  • ibaPDA v6.38.4
  • ibaPDA-PLC-Xplorer v6.38.4
  • ibaQDR v6.38.4
  • ibaHD-Server v2.1.1
  • ibaAnalyzer v6.9.5
  • ibaDatCoordinator v2.0.0
  • ibaDatManager v1.4.3
  • ibaCapture v4.1.2
  • ibaCapture-ScreenCam v4.0.3
  • ibaLicenseService-V2 v2.1.0

The software products ibaLogic, ibaRotate and ibaDaVIS are not affected.

Registered users can download the new versions from the download section of our website.


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iba Training

Practice-oriented Training

All trainings are done by our qualified technicians and engineers. Due to the small training groups, they can also respond to individual questions. Our trainers all have years of experience in using the iba system and provide you with their collected experience.

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Training Germany

In our modern training center based in Fuerth or on-site in your company, we offer various trainings and workshops.

Training America

On-site in your company or in our office in Alpharetta, GA, we offer various trainings and workshops.

Training Benelux

On-site in your company or in our office in Gent, we offer various trainings and workshops.