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Service & Support

Supporting you the iba Way

Applications & Consulting

Consulting with iba helps our users obtain the maximum value for their investment in iba technology. Let us help you apply our analytics solutions to your monitoring and analysis problems in the most efficient manner.

Technical Support

We offer technical support to our customers so they can efficiently use our products and prevent failures during operation. Our experienced support team will attend your requests.

Product & Support News


iba is now ISO 27001 certified

A milestone for us and your data

We are proud to announce the successful ISO 27001 certification, which we have been working towards for almost two years. ISO 27001 is considered the leading international standard for information security management systems (ISMS). It certifies the responsible and secure handling of sensitive information at iba AG and shows the importance we attach to information security.

The main objectives of this certification are:

Protect confidential data

Detect and reduce cyber threats at an early stage

Minimize liability and business risks for our customers and us

Increase our customers and suppliers trust

Focus more on information security also for our products

This certification complements our existing ISO 9001 quality management system.


iba Training

Practice-oriented Training

All trainings are done by our qualified technicians and engineers. Due to the small training groups, they can also respond to individual questions. Our trainers all have years of experience in using the iba system and provide you with their collected experience.

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Training Germany

In our modern training center based in Fuerth or on-site in your company, we offer various trainings and workshops.

Training America

On-site in your company or in our office in Alpharetta, GA, we offer various trainings and workshops.

Training Benelux

On-site in your company or in our office in Gent, we offer various trainings and workshops.