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Service & Support

If you have questions concerning our products, we provide fast and competent support. Our support is provided by competent engineers who exactly know the different areas of application of the iba system and the individual products. They are familiar with the broad connectivity and have access to a comprehensive knowledge database.

Product Newsletter
Applications & Consulting

Consulting with iba helps our users obtain the maximum value for their investment in iba technology. Let us help you apply our analytics solutions to your monitoring and analysis problems in the most efficient manner.

Technical Support

We offer technical support to our customers so they can efficiently use our products and prevent failures during operation. Our experienced support team will attend your requests.


By attending our training, you will dedicate one or two days to understanding how the iba system fits together, learning best practices, and creating assets needed to execute your next project.


iba Seminars are a great way to get an overview of the iba system as a whole. Get a high-level look at individual products as well as groups of products used in specific application areas.


iba Webinars are all free of charge. In about 45 minutes, iba experts will guide you through specific topics and answer your questions in a Q&A session.


Tutorials give you a quick impression of our products and their application possibilities. Many questions regarding configuration and operation are answered directly in this way.

What's new

Discontinuation ibaDatManager

Discontinuation ibaDatManager

With our product ibaDaVIS, a modern web-based application for process and product analysis is now available

OPC DA errors fixed

OPC DA errors due to Microsoft patches are fixed

Microsoft has released new security updates which solve the problem related to the function CoInitializeSecurity. This function is required for OPC DA...

OPC DA errors caused by Microsoft patches

OPC DA errors due to Microsoft patches

As a reaction to the processor bugs known as ‘Meltdown’ & ‘Spectre’ Microsoft has released several security updates (KB40568xx) for Windows.

Product Information

Hardware - HWA2020-05

For our product ibaBM-ENetIP we have released the new firmware v01.02.001

ibaVision - VIS2020-01

ibaVision software release version v2.0.0.

Registered users can download this new version in our <link...

ibaPDA - PDA2020-06

ibaPDA software release version v7.2.0.
Registered users can download this new version in our <link...